Frequently Asked Questions

Booking, lessons, payments and scheduling.

Yes. The listed lesson services include student pickup and drop-off within the normal service area.
Yes. You can choose Hisham, Motaz, or First Available. The calendar only shows times that work for that instructor.
Hisham is normally available Saturday and Sunday from 9 AM to 7 PM. Motaz is normally available Monday, Tuesday and Wednesday from 9 AM to 7 PM. Admin-blocked dates and vacations override normal hours.
The booking system automatically protects travel time between students so appointments are not scheduled back-to-back without driving time.
After online payment, your booking is marked Pending until an instructor or administrator approves it. You receive an approval email when it is confirmed.
Cancellations and rescheduling require at least 24 hours notice.
All appointment times use America/New_York (Eastern Time), including daylight-saving-time changes.
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